About Our Services

Q: What services does VeriCert provide?

A: VeriCert DBA Kim Chandler specializes in Certificate of Insurance (COI) risk management, insurance policy review for general liability, and ongoing COI administrative support. Our goal is to help property management companies and general contractors reduce risk, ensure compliance, and streamline their insurance documentation processes.

Q: Who can benefit from your services?

A: Our services are designed for property management companies, real estate owners, general contractors, retail, medical, hospitality and any business who regularly hires and manages a network of contractors and subcontractors. If you're looking to enhance your insurance compliance, identify coverage gaps, and gain peace of mind, our services are for you.

COI Risk Management Assessment

Q: What is a COI Risk Management Assessment?

A: Our COI Risk Management Assessment is a deep dive into your current practices for managing Certificates of Insurance. We evaluate your existing workflows to identify potential vulnerabilities and areas for improvement.

Q: What does your COI Risk Management Assessment involve?

A: During the assessment, we review critical aspects of your current COI process, including:

• Collection Process: How you currently collect COIs from contractors and subcontractors.
• Verification Procedures: Your methods for verifying the validity and authenticity of collected insurance data to prevent fraud.
• Monitoring & Tracking: How you monitor and track the effective and expiration dates of COIs to ensure continuous coverage.
• Renewal Process: Your system for proactively collecting updated COIs and endorsements prior to policy expirations.

Q: How will this assessment benefit my company?

A: By assessing your current COI management, we help you understand your risk exposure, identify inefficiencies, and provide recommendations to build a more robust, compliant, and efficient system for managing contractor insurance. This helps protect your business from potential liability.

General Liability Policy Review

Q: What exactly do you review in my General Liability (GL) policy?

A: We conduct a meticulous review of the scheduled forms portion of your company's Commercial General Liability (CGL) policy. Our focus is on identifying and extracting key information related to your policy's:

• Exclusions: Clauses that specify what your policy does not cover, helping to reveal potential insurance risks and gaps in your current coverage.
• Endorsements: Additions or modifications to your policy that either broaden or restrict coverage, helping to identify any additional coverages or limitations.

Q: Are you providing legal or insurance advice during the GL policy review?

A: Disclaimer: It's important to understand that VeriCert DBA Kim Chandler does not provide legal advice, nor are we licensed legal professionals. Although we are a licensed insurance agent, our role in reviewing your policy is strictly to identify and compile specific exclusions and endorsements into an easily digestible format. This clear compilation empowers you to engage in more productive and informed conversations with your own licensed insurance professional and and/or legal counsel, who can then offer precise legal or coverage advice based on comprehensive information. We strictly refrain from reviewing contracts or policies for legal interpretation.

Q: What is the output of the GL policy review?

A: You will receive a compiled list of your identified policy exclusions and endorsements, presented in an easy-to-understand format. This document is designed to facilitate your discussions with your insurance broker and legal team to ensure your coverage aligns with your operational risks.

Certificate of Insurance Administrative Support

Q: What kind of administrative support do you offer for COI management?

A: We partner with our clients to provide comprehensive, ongoing administrative support for their COI management needs. This includes:

• Document Collection: Assisting in the systematic collection of contractor and subcontractor insurance documents, tailored to your specific insurance requirements.
• Verification Process Recommendations: Guiding you in implementing best practices and processes to effectively verify the authenticity and accuracy of insurance documents received.
• Expiration Monitoring: Proactively monitoring COI effective and expiration dates to help you prevent lapses in coverage and ensure continuous compliance.
• Renewal Notifications: Managing and streamlining the notification process when your contractors' and subcontractors' insurance policies are approaching expiration, ensuring timely renewals.
• Storage & Organization: Assisting with the secure storage and efficient organization of all Certificates of Insurance and relevant endorsements for easy access and record-keeping.

Q: How does ongoing COI administrative support benefit my business?

A: Our administrative support services save you valuable time and resources, reduce the administrative burden on your staff, and significantly mitigate the risk of non-compliance and uninsured losses. We act as an extension of your team, ensuring your COI management is consistent, accurate, and up-to-date.